1st/2nd Line Support

1st / 2nd Line Support Engineer
3 month-contract, Inside IR35
£125 to £150 per day, depending on experience
Central Cardiff

Are you an experienced 1st / 2nd Line Support Engineer looking for a contract role where you can get hands-on with hardware, desktop deployments and day-to-day IT support in a fast-paced environment?

This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands-on IT work.

You will support end users with password resets, Outlook issues and general desktop support, while also assisting with auditing, deploying and configuring desktops. The role requires someone comfortable working with physical hardware, including laptops, printers and basic server-related tasks.

This is an on-site position based in Central Cardiff, offering consistent working hours and the ...