Full-time
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24/7 Tech Support Specialist — Customer Success Focus
Posted by Link-Worldwide • May 25, 2026
Description
Link-Worldwide is seeking a Service Delivery Specialist in Mexico, Jalisco, to ensure customer success by understanding needs and responding to service requests.This role involves proactive problem monitoring, support strategies, and effective communication.Responsibilities include helpdesk support, maintaining service documentation, and participating in on-call rotations.Candidates should possess strong problem-solving skills and customer service expertise.
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