Description
We are recruiting an
Account Director
on behalf of a global enterprise software provider supporting the higher education and research sector. This role focuses on managing and growing a portfolio of
existing customer accounts , primarily across Canada, with some responsibility for accounts in the United States and South Africa. It is well suited to someone who enjoys long-term relationship management, customer engagement, and sustainable account development.
What you’ll be doing
Manage and develop trusted relationships with key customer stakeholders
Act as the main point of contact for assigned accounts
Support renewals and identify cross-sell opportunities aligned to customer needs
Work closely with Customer Success, Sales, and Marketing teams to ensure a consistent customer experience
Contribute to tenders, pricing discussions, and proposals when required
Participate in customer events, webinars...
Account Director
on behalf of a global enterprise software provider supporting the higher education and research sector. This role focuses on managing and growing a portfolio of
existing customer accounts , primarily across Canada, with some responsibility for accounts in the United States and South Africa. It is well suited to someone who enjoys long-term relationship management, customer engagement, and sustainable account development.
What you’ll be doing
Manage and develop trusted relationships with key customer stakeholders
Act as the main point of contact for assigned accounts
Support renewals and identify cross-sell opportunities aligned to customer needs
Work closely with Customer Success, Sales, and Marketing teams to ensure a consistent customer experience
Contribute to tenders, pricing discussions, and proposals when required
Participate in customer events, webinars...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Blue Astral Consulting.
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