Account Manager, Commercial Market

Responsibilities

• Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell the products and services offered by Desjardins.
• Act as an account manager by serving as a key intermediary between the business centre and members and clients, ensuring proper usage and updating of, as well as satisfaction with, the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions, prepare integrated service offering, negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase co...