Account Manager (Software Implementation)

Denken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.Hiring: Prestador de Servicios (Tax Official Invoice)Time Zone: ESTLabor Days: Mon- Fri from 8 AM to 5 PM EST**Duties**:- Client Onboarding and Relationship Kickoff- Welcome new customers after contract signature and serve as their main point of contact during onboarding- Lead kickoff calls to gather operational details, align on goals, and set onboarding timelines- Build strong rapport early to ensure high engagement and trust- System Setup and Configuration Configure the client's environment based on their business model (transportation, tours, charters, etc.)- Set up inventory, schedules, pricing rules, user roles, and integrations such as payment gateways and channel partners- Own the onboarding timeline from end to end, typically 30 to 90 days depending on complexity- Track progress across milestones using our onboar...