Account Representative (Customer Care)

**Please send your Resume in English!
***Intermediate to advanced level of English***Position Summary**Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same.
**Essential Duties and Responsibilities**- Enter orders assign to you to the WIP.
- Update the WIP according to production reports, system or any corresponding information to the accounts assign to you.
- Make a list of priorities for the Arts department.
(File shared in Excel)- Make priorities list for the printing department (PS) and send it by mail to Lupita Cantu.
- Analyze priorities in the PS Guide and mark them.
(7:30 am/4:30pm)- General follow-up with all production departments so that each order confirmed is sent in a timely manner.
- Enter new orders to the online system and update any changes in orders.
- Other duties assigned as needed.
**Minimum Qualifications**- Associates or bachelor's degree from accredite...