Description
- Proactive management of customer accounts to ensure cash is collected in line with agreed terms
- Undertake appropriate actions to ensure overdue debts are collected as quickly as possible, and that risk to the business is not increased e.g. through stopping future orders
- Undertake credit checks on customers and maintain ongoing tracking of customers to ensure levels of credit agreed are fit for purpose
- Ensure cash received from customers are correctly posted on their accounts and in line with group internal control policies
- Prompt and efficient resolution of customer account queries
- Prepare weekly aged debt analysis with commentary as to status
- Support other areas of finance, as required
- Maintaining accurate master data within our ERP system in relation to customers
- Monthly Sales Ledger Account Reconciliation in line with agreed deadlines
- Support customer service where appropriate e.g. with order re...
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