Administrative Support Clerk, Mental Health and Substance Use Services - Hope / Agassiz / Harri[...]

Salary

The salary range for this position is CAD $24.76 - $26.38 / hour

Responsibilities

1. Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature, receiving visitors, and determining when an issue or emergent situation requires escalation to the Coordinator or to other areas as appropriate.
2. Assists with client intake by performing duties such as receiving referrals, scheduling and confirming client appointments, obtaining client information, completing required documentation in client information systems and maintaining waiting lists, and arranging for transportation as required. From information received or observed behaviours of clients, refers potential crisis/emergent situations to clinical support staff immediately.
3. Types material such as corr...