Administrator

Title: Administrator

Hours: 35.75 hours per week

Salary: £24,740 p/a

Location: Liverpool

HRGO are currently recruiting for an Administrator. This is a key administrative role supporting both internal teams and external stakeholders through the management of customer accounts, policy administration, data processing, reporting and query resolution. The role involves maintaining accurate records, processing account and policy changes, coordinating documentation, and ensuring a high standard of customer service and compliance.

Responsibilities:

Provide administrative support across customer accounts, policies and business processes
Handle inbound and outbound calls and emails, delivering a professional and customer-focused service
Process account and policy updates, amendments and general administration accurately and efficiently
Maintain and update records, ensuring customer and business information remains accurate and compl...