Full-time

Aftersales Administrator

Posted by Goldsmiths • June 05, 2026

📍 Chelmsford, England, United Kingdom
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Description

 

Job Description


The Aftersales Administrator will take ownership of the day-to-day operations within our Aftersales department, ensuring a seamless and elevated client experience at every touchpoint. Acting as a key liaison between our clients, showroom teams and brand partners, they will expertly manage core administrative responsibilities while supporting the showroom in delivering best-in-class aftercare and upholding our commitment to exceptional service standards.


 


About You

  • Exceptional communication and interpersonal skills.

  • Experience within hospitality or luxury retail.

  • Ability to build rapport and long-lasting relationships with clients.

  • A great understanding of what an exceptional client experience looks like.

  • Experience of working within a high performing team.

  • Excellent organisational skills.
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