Agente Call Center Bilingue/ Cuenta Bancaria Ee.uu/ Presencial/ con o Sin Experiencia (Bogotá)

Bilingual Customer Service Agent - U.S. Banking Account

Location: Bogotá (Conecta Business Center) | On-site | Full-time | Permanent contract

English Level: B2 required

What You'll Do

Support U.S. customers with banking inquiries: accounts, credit cards, transactions, fees, and suspicious activity. You'll communicate clearly in English and ensure secure, high-quality service.

Requirements

• High school diploma (Grade 11 completed)
• Strong B2 English - confident using financial terms
• No experience needed – full training provided
• Availability for rotating shifts (42 hrs/week, 5x2)
• 100% on-site at Conecta (Calle 26 & Av. Cali)

Compensation

Base salary: $2,315,000 COP

Bonuses

• Up to 37% (regular lines)
• Up to 47% (premium clients)

Training

4-5 weeks + 1.5 weeks nesting (on-site)

Extras

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