Air Logistics Customer Care Manager, Key Accounts

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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**How you create impact**

The Air Logistics Customer Care Manager, Key Accounts is responsible for driving operational excellence across assigned accounts by ensuring consistent, high‑quality service delivery and strong data accuracy. This role takes a proactive, solutions‑focused approach to managing customer needs, continuously improving processes, and strengthening customer loyalty through an exceptional service experience.

+ Ongoing management of KN promise to the customer and ensure that the right...