Alexa Translations Client Solutions Specialist

Become a Client Solutions Specialist with Alexa Translations, where your expertise impacts major legal and financial sectors. Provide vital technical support and nurture client relationships for optimal outcomes.

You will support the Go-to-Market team, acting as a vital resource in the translation process. By interfacing with clients and addressing their inquiries, you'll help bridge the gap between their needs and our advanced capabilities. Your role is pivotal in ensuring overall client satisfaction and enhancing service delivery.

Key Responsibilities: • Manage all phases of quote requests and follow-ups • Work collaboratively with sales and operations for client satisfaction • Resolve client concerns by suggesting effective solutions • Track and report quote performance metrics through CRM tools • Develop proposals in response to RFPs and RFQs

Requirements: • Minimum 2 years in a relevant Project Management role • Proficiency in CRM software like Salesforc...