Application Support Analyst – Information Technology

Application Support Analyst – Information Technology

Position

Application Support Analyst – Information Technology

Salary

$65,000.00 – $85,000.00 annually

Requirements

• Language: English (spoken and written) and French is an asset.
• Education: Degree in Information Technology, Computer Sciences, or a related field. Master’s degree is an asset.
• Experience: 5 – 7 years experience in IT with at least 3 years in a field support role.
• Strong understanding in change management, cybersecurity, and audit practices.
• Proficiency in Active Directory, Windows OS, Microsoft Office Suites.

Key Responsibilities

Application Support

Provide day‑to‑day support for SAP, Empath, Elixir, payroll, and other business applications.

Troubleshoot application issues, identify root causes, and coordinate resolutions with vendors and internal stakeholders.

Su...