Applications Support Sr Analyst

The Apps Support Sr Analyst is a seasoned professional role requiring in-depth disciplinary knowledge and strong analytical, communication, and leadership skills. The role focuses on providing technical and business support for Citi applications, ensuring stability and efficiency while collaborating across teams.

• The Application Support Senior Analyst provides technical and business support for users of Citi applications, delivering quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Conducts start‑of‑day checks, continuous monitoring, and regional handover.
• Performs same‑day...