A/R And Collections Analyst (Guadalajara)

LocationGuadalajara, SSC -hybridPrimary FunctionPerform timely and effective collection activities of past due accounts in order to meet the departmental objectives.Process, investigate and post payment data for LATAM customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account.Investigate payment deductions/overpayments with large and multi-national LATAM customer account(s) and reconcile with internal/external customers to final resolution.Responsible for investigating and resolving any payment discrepancies and reconciling customer accounts in a timely manner.Core ResponsibilitiesExecute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes.Responsible for investigation, deductions/overpayments posted on LATAM customer contact / account(s) / portals and reconcile with internal / external customers to...