Area manager (gauteng region)

Position Purpose

To implement and manage all aspects of operations for the portfolio of Lindt Chocolate Stores. Build a dynamic culture of Lindt ambassadors who deliver a world class customer experience, whilst achieving operational efficiencies and profitability. Ensure operational excellence in people management, recruitment, retention & succession planning, training & development, hygiene & food safety, WH&S, and achievement of budgets and sales targets.

Key Responsibilities Build a dynamic culture of high performance and excellence through effectively managing, developing, inspiring and challenging teams to achieve goals. Develop and enhance excellence in customer service by leading a cohesive and dynamic team that is highly regarded by Lindt customers. Conduct weekly managers meetings to discuss training & labor requirements. Manage each store in line with agreed target ratios on labor and stock shrinkage. Assist with the annual sales plan for the retail business. Analyze...