Full-time

Assistant Director at Fairmont Gold

Posted by Fairmont Waterfront • June 06, 2026

📍 victoria, capital regional district, Canada
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Description

Elevate guest experiences as an Assistant Director at Fairmont Gold, Victoria’s five-star hotel. Manage F&B services, operations, and lead a dedicated team in this full-time role.

As the Assistant Director at Fairmont Gold, you will oversee all aspects of guest services and lounge operations. This leadership position demands a strong focus on training, exceptional service, and adhering to high standards. Engage with the Executive Chef to refine F&B offerings while managing the daily operations of Fairmont Gold.

Key Responsibilities:
• Manage daily F&B service and guest interactions
• Oversee Fairmont Gold team training and onboarding
• Ensure adherence to Fairmont Gold and Forbes 5 Star standards
• Optimize revenue through upselling strategies
• Resolve guest concerns promptly and efficiently

Requirements:
• Leadership experience in guest relations required
• Previous F&B leadership experience preferred

Ready to Seal the Deal?

Submit your application today and take the next step in your career with Fairmont Waterfront.

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