Assistant General Manager for Member Engagement

Become a driving force in member engagement as an Assistant General Manager. Focus on sales, lobby experiences, and enhancing member retention in this leadership role.
This full-time leadership position emphasizes growing the centre’s member base through strategic sales activities and member services. You will lead the Amazing Trial Experience to convert prospects into members, ensuring a welcoming atmosphere in the lobby. Manage sales schedules and provide timely member support, creating an impactful environment for all visitors.
Key Responsibilities:
• Drive membership enrollment through effective follow-up
• Organize and run the Amazing Trial Experience
• Respond swiftly to member service inquiries
• Manage ancillary revenue initiatives and staffing
• Coach team members to achieve high standards
Requirements:
• Proven organizational and leadership skills
• Competitive, intentional, and coachable mindset
• Professional demeanor with high standards
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