Full-time

Assistant Store Manager for Pet Experience

Posted by PetSmart • May 20, 2026

📍 vaughan, on, Canada
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Description

Become an integral part of the PetSmart team as an Assistant Store Manager. Focus on delivering delightful customer experiences while supporting associates.
This Assistant Store Manager role at PetSmart emphasizes leading the store's daily operations to enhance the pet parent experience. You will engage with associates, manage store challenges, and ensure a safe environment for pets. This is a full-time position with demanding responsibilities and a need for leadership excellence.
Key Responsibilities:
• Recruit, hire, and mentor retail associates
• Ensure optimal customer service and pet safety
• Manage escalated situations with pet parents
• Oversee store compliance with policies and procedures
• Contribute to financial performance through effective management
Requirements:
• 3-5 years of relevant retail management experience
• Excellent verbal and written communication skills
• Availability for flexible scheduling
• Competency in using various sof...

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