Associate Account Manager (Montreal)

Role Overview

As Fresha continues to grow globally, we're looking for an exceptional Account Manager to join our team. You'll work cross-functionally with commercial, marketing, and product teams — owning partner relationships, driving revenue growth, and protecting retention across your portfolio. This role suits someone who thrives in a fast-paced environment, works autonomously, and wants to make a real commercial impact.

What You Will Be Doing

• Own your portfolio: build meaningful, long-term relationships through regular meetings with partners.
• Drive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.
• Execute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.
• Reduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.
• Collaborate broadly: work wit...