Associate Delegate Relations Manager

Job Description

This role is based in our Toronto office.

This role is primarily concerned with selling delegate places over the phone on to our events and training courses which we run globally. The products we sell are both physical and digital, with the latter becoming an ever-increasing part of our offering.

The Associate Delegate Relations Manager is expected to advise customers on the range and suitability of the events and courses that we run across several industries, and on any additional services offered, drawing on the experience and expertise of the business development and technical staff where required. Any sales made must reflect the training needs of the customer, but also consider fully the overall business strategy, with the aim of maximising long-term revenue. An additional key part of the role is to identify cross selling opportunities, understanding the client’s needs and providing them with information about live and futur...