Associate Sales CRT

Key Responsibilities

• Support for Large Customer ad hoc & spot quoting.
• Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.
• Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.
• Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.
• Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.
• Contact DGF stations worldwide when required to request shipment information and ensure timely responses.
• Create, analyze, and distribute reports for the US Sales team according to the parameters specified by the BP, including sending relevant information to the respective stakeholders.
• Generate and deliver QBRs, MRMs, and other ...