Automation & AI Lead

The Role

We’re on the lookout for an Automation & AI Lead to join our IT team, who will identify, design, and deliver automation and AI‑driven improvements across the business. The role combines hands‑on technical capability with advisory support to ensure teams use AI effectively, safely, and consistently. This role will collaborate across the business, to enable teams to deliver their own automation and AI improvements whilst keeping abreast of existing solutions, emerging technology and standards.

What You Will Be Doing

• Act as the internal expert on both Automation and AI tools, usage, risks, and best practice across CT.
• Work with teams across the business to understand workflows and pain points, prioritising opportunities accordingly.
• Support colleagues in understanding where automation and AI can add value, where to use AI vs Automation and the appropriate tools to do so.
• Deliver solution‑based projects across t...