automotive repair technical advisor

Job details

• Salary 28.00 hourly / 80 hours bi-weekly
• Terms of employment Permanent employment Full time

Work must be completed at the physical location. There is no option to work remotely.

• Spanish

Responsibilities

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Receive and log complaints
• Explain procedures, risks and benefits to clients
• Maintain and manage digital database
• Copywrite
• Consult with clients after sale to provide ongoing support
• Photocopy and collate docu...