Auxiliar De Reservaciones

This is an exciting position within Ennismore's growing portfolio of all-inclusive brands and will play a key role in launching two new brands with refreshed brand identities to the market in ****.Park Royal is a beloved vacation name in Mexico, and this role presents an opportunity to build on that success while evolving the brand to carve out a unique position in a popular all-inclusive market.Rixos is a successful brand already established across the Middle East and Europe, and this is an important milestone in the brand's global expansion.Job DescriptionHandle reservation requests via phone, email, messaging, and digital channels, providing clear information about rooms, rates, promotions, services, and policies.Register, modify, and confirm reservations in the system.Manage daily availability, preventing overbooking and inventory errors.Track payments, deposits, guarantees, refunds, and cancellations.Coordinate arrivals, special requests, and guest preferences with reception an...