Banamex Customer Specialist - C05 - Cdmx

**Responsibilities**:
- Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
- Assist immediate manager with team motivation and performance monitoring
- Mentor associates to improve individual performance
- Consistently achieve individual and team performance targets under little to no direct supervision
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Qualifications**:
- 2-4 years' experience in a related role
- Proficient in Microsoft Office
- Effective verbal and written communication skills
- Sales experience
- Excellent influencing and relationship management skills
- Proven ability to work under limited supervision and seek out advancement opportunities
- Excellent technical and data entry skills, including utilizing a 10-key touchp...