Description
Responsibilities
- Coordinate the application of the Attention and Operation Model in Branch
- Promote the products / Services of the Institution in the clients' yard and intensify with the clients the promotion to make the use of self-service means
- Coordinate adequately the material resources and the employees of the Branch
- Efficiently contribute with the control and security functions with the personnel designated as responsible for this function
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all employees and will be measured by specific metrics
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal b...
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