BANAMEX Representante de Procesamiento Comercial y de Efectivo 2

The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast-paced environment while focusing on quality, details and accuracy. Responsibilities:
Apply basic technical knowledge to ensure efficient customer service that meets quality standards
Assist with activities related to compliance and control
Perform job duties by following detailed procedures or explicit instructions under direct supervision
Aid in internal and external customer contact
Serve as a backup processor for team members during high volume periods
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular...