Banquet Captain at Fairmont Empress Hotel

Lead the Banquet team at Fairmont Empress Hotel, ensuring exceptional service and event management. This hands-on position offers opportunities for growth within a renowned property.
As the Banquet Captain, you will oversee daily operations and coordinate conference programs while ensuring smooth service delivery. Strong guest service skills and a proactive approach will help you exceed guest satisfaction goals. Collaborating with various departments, you will enhance the overall banquet experience and foster positive relationships.
Key Responsibilities:
• Manage day-to-day operations of the Banquet department
• Coordinate meeting logistics and dining experiences
• Monitor guest satisfaction and follow up on concerns
• Mentor team members and enhance colleague morale
• Maintain a safe, organized, and efficient working environment
Requirements:
• Minimum one year of supervisory experience in Food & Beverage
• Proven leadership and communication skills
• ...