Description
Application Deadline:
06/18/2026Address:
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:
Customer Shared ServicesWorks with executors, liquidators, and branch employees to process estate-related settlements for deceased BMO customers. Provides support, guidance, and expertise to ensure customer experience during this difficult time is seamless and effortless.
- Probes to understand the banking needs of the estate and integrates marketing promotions and programs into customer conversations as appropriate.
- Completes needs assessment to identify and recommend financial solutions and preferred banking channels (e.G. everyday banking, retail investments, lending solutions, home financing and small business solutions).
- Handles calls and requests in an informed, professional, and efficient manner.
- Contacts the customer / executor / liquidator to obtain necessary information for the estate case;
ensure...
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