Bilingual Claim Manager - Empire Life (Grande Prairie)

Bilingual Claim Manager

Location: Remote, or if local to an office, hybrid – Kingston, Toronto, or Montreal.

The total target compensation (TTC) range, including salary and target bonus, is $55,968 – $98,580 for permanent roles only. Base salary will be determined by skills and experience.

Why pursue this opportunity

Impactful work – work on meaningful projects with positive impact. Deliver excellence – provide personal, accurate, professional service. Diversity, equity, and inclusion – we welcome candidates who share this commitment.

What you’ll be working on

• Investigate, evaluate, and determine eligibility for initial and ongoing payment claims based on medical information, job requirements, non‑medical factors, contract terms, and department/industry protocols within established service standards.
• Manage active claims duration utilizing best practices.
• Interview claimants and employers through telephone inter...