Bilingual Client Intake Specialist & Remote Success Coordinator (English/Spanish) - R218

Bilingual Client Intake Specialist & Remote Success Coordinator (English/Spanish) - R218

• Location: Remote (Mexico)
• Shift: Monday – Friday, US Business Hours
• Type: Full-Time | Front-Facing Operations

About the Role

Are you a charismatic communicator who loves building rapport? We are seeking a Bilingual Client Intake Specialist to serve as the premier point of contact for our U.S.-based team. This is a high-initiative role where you will manage the front door of our business—handling high-quality customer interactions, qualifying leads, and coordinating seamlessly with our on-site leadership to ensure no client is left behind.

Core Responsibilities

• First-Touch Intake: Act as the professional and personable voice of the company for all inbound inquiries. You will manage the Client Intake process with empathy and charisma.
• Bilingual Commu...