Bilingual Commissions Administrator

Career OpportunityRole TitleBilingual Commissions AdministratorPurpose of roleTo investigate and answer insurance adviser telephone and email commission enquiries regarding all aspects of their compensation. In addition to processing all account activities to ensure that the adviser tight payrun deadlines are met.Job DescriptionKey ResponsibilitiesPrepare weekly and monthly commission runs and reportsPerform compensation adjustments based on policy changesEnsure commissions are paid out correctly and investigate any inconsistenciesProvide commission information as requested in a timely manner to both internal and external contactsInput data accurately into the systemTrack information and assist on the debt collection processes of agents and agenciesHandle commission debt repayments from agents and agenciesRespond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards.Other dut...