Full time

Bilingual Contact Center Representative

Posted by The Toronto-Dominion Bank (Canada) • March 20, 2026

📍 Toronto, Ontario, Canada

Apply Now

Description

Description
 :CUSTOMER
Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
Identify customer needs and determine solutions to customer problems
Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge ...
            

Job Details

Location Toronto, Ontario
Job Type Full time
Category Information and Record Clerks
Posted March 20, 2026
Deadline April 29, 2026

Ready to Seal the Deal?

Submit your application today and take the next step in your career with The Toronto-Dominion Bank (Canada).

Apply for this Job