Bilingual Customer Care Specialist (English/Spanish)

A global payments technology firm is seeking a Customer Care Support specialist in Bogotá, Colombia. This role involves providing top-tier service to cardholders through inbound calls, ensuring compliance with policies, and maintaining data confidentiality. Ideal candidates will have over a year of customer service experience, with proficiency in both English and Spanish. The position offers a hybrid working arrangement, balancing remote and in-office days, and requires strong multitasking and problem-solving skills.
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