Bilingual Customer Experience Representative Welland

Join Bosch Rexroth as a Bilingual Customer Experience Representative, specializing in optimizing the sales fulfillment process. This role emphasizes exceptional customer service and effective communication.

You will ensure material delivery accuracy while enhancing customer satisfaction and managing key accounts. Engage with customers and internal teams to streamline order processes and resolve issues efficiently. Your work will directly impact sales growth, customer satisfaction, and overall company profitability.

Key Responsibilities

• Coordinate fulfillment processes and resolve order discrepancies
• Analyze inventory and initiate timely procurement actions
• Document customer interactions and manage order data in SAP
• Conduct regular check-ins with key customers
• Provide skilled and prompt customer service

Requirements

• Degree in Business or Supply Chain Management
• Minimum 2 years of c...