Full-time

Bilingual Customer Interaction Specialist FTC 6 Months

Posted by DFDS • June 08, 2026

📍 East Howdon, Tyne & Wear, United Kingdom
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Description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Bilingual Customer Interaction Specialist FTC 6 Months

Be part of the movement - and play your part.   

About the role  

This role is focused on delivering a high standard of professional and efficient customer service across multiple communication channels. The successful candidate will be responsible for supporting customers with reservations, queries, and product information while ensuring a positive customer experience at every stage. You will play a key role in resolving issues quickly, building customer relationships, and confidently identifying opportunities to promote and sell additional products and services where appropriate.

Please note – this role will be a fixed term contract for 6 mon...

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