Description
Advance your career as a Bilingual Customer Service Agent at ESC, a leader in public records data solutions. This hybrid position offers full-time stability with scheduled shifts to meet your needs.
As a part of ESC's dedicated team, you will handle customer inquiries and provide accurate solutions across our product offerings. This role requires a proactive approach to managing requests efficiently while ensuring high-quality service. You will primarily communicate in English and French, establishing strong connections with clients.
Key Responsibilities:
• Serve as the primary contact for customer inquiries and issues
• Investigate and resolve customer concerns effectively
• Process and manage customer orders with accuracy
• Track incoming requests to ensure timely follow-ups
• Maintain detailed records of client interactions
Requirements:
• Bilingual in English and French, both written and spoken
• Previous customer service or call center experience
•...
As a part of ESC's dedicated team, you will handle customer inquiries and provide accurate solutions across our product offerings. This role requires a proactive approach to managing requests efficiently while ensuring high-quality service. You will primarily communicate in English and French, establishing strong connections with clients.
Key Responsibilities:
• Serve as the primary contact for customer inquiries and issues
• Investigate and resolve customer concerns effectively
• Process and manage customer orders with accuracy
• Track incoming requests to ensure timely follow-ups
• Maintain detailed records of client interactions
Requirements:
• Bilingual in English and French, both written and spoken
• Previous customer service or call center experience
•...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with ESC Corporate Services.
Apply for this Job