Bilingual Customer Service Representative (Heroica Puebla De Zaragoza)

Join Our TeamWe're redefining what it means to be a general leader in customer service and experience one interaction at a time.With our presence in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more.And we're proud to say over 70% of our leaders are promoted from within!
Job SummaryAs part of our team, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.ResponsibilitiesAssist customers with issues and concerns they are experiencing during the use of the product and/or serviceDocument call‐related information for auditing and reporting purposesMaintain and update customer information as necessaryUpsell current customers on new or enhanced servicesQualificationsHigh school diploma or GEDCustomer service experience is a plusStrong computer navigational skillsExcellent oral and written communication skillsExceptional listening...