Contract
Apply Now
Bilingual Customer Service Representative
Posted by International Financial Group • March 19, 2026
Description
Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion. This role is hybrid, 2 days per week in office in Ottawa.
Responsibilities Include:Addressing client phone and email inquiries promptly and efficiently Applying problem-solving skills and discretion to meet customer needs Supporting center operations by following goals, policies, and procedures Identifying sales opportunities and fostering teamwork through positive engagement
Must Have Qualifications:2+ years of experience working in the Financial Industry Strong knowledge of securities settlement 2+ years of customer service experience working in a contact center environment Nice to have Qualifications: Completion of a CSC course Cantonese, Mandarin, or French speaking Prior contact center experienc...
Responsibilities Include:
Must Have Qualifications:
Ready to Seal the Deal?
Submit your application today and take the next step in your career with International Financial Group.
Apply for this Job