Full-time

Bilingual Customer Success Associate - SaaS Healthcare

Posted by heva • May 31, 2026

📍 tijuana, tijuana, Mexico
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Description

heva is seeking a proactive Customer Success Associate in Tijuana, Mexico, to ensure healthcare providers fully utilize our AI practice management platform. The role involves training and guiding providers, troubleshooting issues, and enhancing provider satisfaction.

The ideal candidate has a bachelor’s degree, is proficient in English and Spanish, and possesses strong interpersonal skills. Join us in revolutionizing healthcare for medical tourists and grow with our fast-paced team.

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