Bilingual Customer Support Representative II, Contract

**Working Location: ONTARIO, RICHMOND HILL** Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. **_Let’s inspire healthier lives, together.

_** **Job Description** The Customer Service Representative - Sales Level II in addition to continuing to be responsible for the daily functions of a Customer Service - Sales Level I will also be responsible to provide additional handling of complex order management requests. They will continue to maintain and expand understanding of order entry inquiry financial systems procedures and application and operate within the policy and procedure guidelines.

**Job Duties** * Provides accurate and timely delivery of the following to customers or internal staff. This would include but not be limited to: + Maintain a minimum of 85% of daily average case volume in the Service Cloud of Customer Solutions Sales ...