Bilingual Ecommerce Customer Success Specialist

A global fashion brand is looking for an Ecommerce Customer Success Specialist based in Dorval, Quebec. This role involves providing exceptional support to customers via phone, chat, and email, ensuring efficient order management and resolving inquiries. Ideal candidates have 2+ years in customer service, are fluent in English and French, and possess strong communication skills. A keen interest in fashion and knowledge of ecommerce platforms like Shopify is essential for enhancing customer satisfaction and loyalty.
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