Full-time

Bilingual English-German Customer…

Posted by Callnovo • March 23, 2026

📍 Toronto, Ontario, Canada

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Description

Job Title: Bilingual English-German Customer Support Specialist (Software Project)
Location: Remote (Work hours: CET 9 am – 6 pm)

Company: Callnovo Inc.

Overview:

We are seeking a dedicated and skilled Bilingual English-German Customer Support Specialist to join our team for a software project. The ideal candidate will have excellent communication skills, technical expertise, and the ability to provide exceptional customer service.

Responsibilities:
Respond to customer requests, translators, resellers, and system administrators regarding the use of Avanquest’s PDF B2B products.

Analyze basic issues by recreating customer environments and conducting remote meetings.

Write problem summaries to facilitate faster processing and collaborate directly with the development team for product improvements.

Develop quick solutions or workarounds for customer issues.
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Job Details

Location Toronto, Ontario
Job Type Full-time
Category Information and Record Clerks
Posted March 23, 2026
Deadline May 02, 2026

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