Bilingual (English/French) Customer Service Claims Specialist

IMMEDIATE OPPORTUNITY AVAILABLE

Bilingual (English-French) Customer Service Claims Specialist

• Work from Home-anywhere in Canada.
• Monday to Friday, 9am to 5pm EST (40 hrs).

Main day to day responsibilities

• Check in /communicate with customers to help resolve their claim/issues.
• Address and close open claims efficiently and in a time sensitive manner.
• Accurately and efficiently record required data in claims database.
• Build trust with retailers and consumers by resolving issues in a timely manner.

You are the ideal person if you are

• Bilingual-French & English .
• Comfort/experience with Outlook and Excel would be beneficial.
• Great communicator who’s proficient in problem solving.
• Willingness to learn.
• Performance driven.
• Resourceful
• Ability to adapt quickly with great time managemen...