Bilingual IT Helpdesk

Job Description: Bilingual IT Helpdesk (Part-Time / Remote) – Singapore

Company:
Road 2 Intern

Job Overview

Road 2 Intern is looking for a
Bilingual IT Helpdesk Specialist
to provide remote technical support to users in multiple languages. This part-time role is ideal for candidates who enjoy troubleshooting, assisting users, and ensuring smooth IT operations while leveraging bilingual communication skills.

Key Responsibilities

• Provide remote IT support for hardware, software, and system issues
• Assist users in multiple languages for technical inquiries
• Troubleshoot and resolve technical problems efficiently
• Monitor system performance and report issues to IT teams
• Document incidents, solutions, and maintain knowledge base
• Collaborate with IT and development teams to ensure user satisfaction

Requirements

• Proficiency in English and at least one additio...