Bilingual Manager Life & Disability Claim Management - Empire Life (Sept-Iles)

Bilingual Manager, Life and Disability Claims Management

Location: Remote anywhere in Canada or Hybrid if close to an office.

Compensation: Total target compensation (TTC) range from $99,568 to $145,600, including salary and target bonus for permanent roles only. Base salary within this range is determined by skills, experience, and internal equity.

Responsibilities

• Provide advanced coaching and mentorship to develop and retain claim professionals.
• Establish clear, measurable performance objectives aligned with team goals and provide high‑frequency, real‑time coaching and ongoing feedback.
• Deliver a comprehensive learning program for new hires and coordinate ongoing training that supports organizational needs.
• Facilitate daily interactions and team meetings to foster a collaborative learning environment that reduces burnout and promotes professional growth.
• Drive file reviews to ensure sound decision‑making,...