Full-time
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Bilingual Senior Service Desk Analyst - ITIL-Driven Support
Posted by Auxis • June 08, 2026
Description
Auxis in Barranquilla, Colombia, is looking for a Technical Support Representative to manage customer inquiries and enhance client satisfaction. The role involves organizing incident tickets, guiding customers through troubleshooting, and adhering to operational policies.
Candidates should have 2-4 years of relevant experience, be fluent in both English and Spanish, and possess a high school diploma. Benefits include health coverage, paid time off, and training programs.
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