Bilingual Technical Services Coordinator - Monday to Friday 8 h to 5h (Hybrid working model)

Technical Services Coordinator - Monday to Friday 8 h to 5h (Hybrid working model)

Greater Sudbury, ON, Canada

Role Overview

The Technical Services Coordinator plays a central role in organizing the activities of technicians, whether in the field, workshop, or a combination of both. The coordinator plans inspection and maintenance assignments, prepares maintenance quotes, and ensures coordination of resources while maintaining quality customer relationships.

Responsibilities

Coordinator on the road

• Assist the main coordinator.
• Prepare quotes and follow up on recurring mandates.
• Respond to email inquiries and make initial contacts.
• Manage billing to clients and complete the required documentation for mandates.
• Act as contact between customer service and technician on the road across Canada.
• Plan routes and work schedules while managing unexpected events.
• ...